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Privacy Policy

Yoga Hero / Privacy Policy

You have a right to know what data companies have about you, and how it’s used. This page is, hopefully, a clear guide to what information Yoga Hero has about you, how it’s stored and how it’s used. If you ever have any questions about this, contact Holly on holly@yogahero.co.uk or call 07743513225.

By using this website, you agree to the collection and storage of your information via cookies.

 

Yoga Hero Ltd’s Data Controller

Yoga Hero Ltd’s Data Controller and Data Protection Officer is Holly Mcfee.

 

Ways your personal data is collected and stored:

MINDBODY

At Yoga Hero, we’ll likely take your first name, surname and email address, to put in to MINDBODY – the booking system that we use here. If you buy a class pass with us, we’ll need these details so that you can use this class pass for future classes in the studio; it is, of course, a clear way to identify that it’s your pass to use. Taking your email address allows us to further identify you (it’s common that we’ll have people with the same name), and it allows us to contact you if there are changes to a class, or other things that you might need to know.

This data also allows Yoga Hero to collect a register of who has been to which class, which is required for insurance and fire purposes.

If you set up you own MindBody Online account; you may have entered your date of birth, your phone number, your sex and a number of other different pieces of information. We don’t need these to identify you, however they do help us get to know you better.

 

How  your personal data is stored: 

Any information input in to MindBody Online is kept in line with their Privacy Policy. Here is a resource to help you understand more about that:

MINDBODY Privacy Policy : https://www.mindbodyonline.com/privacy-policy

 

MAILCHIMP

When you sign up to the Yoga Hero newsletter, the information that you input is stored securely in MailChimp. Each of our newsletters has an ‘unsubscribe’ link at the bottom, as well as an ‘update subscription preferences’ link, so you can decide what you’d like to receive. Alternatively, just get in touch with us, and we’ll help.

How  your personal data is stored: 

Any data input in to Mailchimp is kept in line with their security policy.

Mailchimp’s security information: https://mailchimp.com/about/security/

 

YOGAHERO.CO.UK

If, for whatever reason, you submit other personal data through the website, such as through a contact form, this will never be passed to a third party, unless we get explicit permission from you beforehand. For example, if you have booked to come on a retreat with us, we may ask you if we can pass your phone number to the retreat host so that they can arrange your transport or understand your dietary requirements.

Your activity on this website is captured using Google Analytics and other tracking software.

Cookies on yoga hero.co.uk

Cookies are files which include small amounts of data. Cookies are sent to your browser from a website, and stored on your hard drive. There’s a very clear explanation on the BBC website >

Like many websites, Yoga Hero uses cookies to collect information on how this website is being used. This is so that we can improve the website for all users.

Here is some information about how Google are complying with privacy and security:

https://privacy.google.com/businesses/compliance/#?modal_active=none

 

TELEPHONE

If you telephone Yoga Hero on 07743513225, your number will not be stored, nor passed to a third party, unless we can your explicit permission before doing so, and we’ll always be really clear who we’re passing your number on to, and why.

 

EVENTBRITE

If you have booked a place on an event at Yoga Hero using Eventbrite, your personal and financial data will be held by Eventbrite. We won’t take that data and put it anywhere else without your permission.

Here is some information about how Eventbrite are complying with privacy and security:

https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrite-eu-data-protection

 

 

Changes to this Privacy Policy

This Privacy Policy may be updated, please check back to this page for any updates.

 

If you want your personal data held by Yoga Hero Ltd to be deleted or amended: 

Please contact us:

email: hello@yogahero.co.uk

email: holly@yogahero.co.uk

call: 07743513225

Or come and see us in the studio.

We will readily and happily assist you in deleted or amending any of your personal data held by us. There is absolutely no cost for this.